Table of Contents
Mainflow now lets you navigate the Ticket section faster using Keyboard Shortcuts. No additional setup is needed simply use the shortcuts listed below in your Ticket section to perform specific actions.
This Keyboard Shortcut only works on Tickets Section and inside a Ticket.
Access the Keyboard Shortcut #
To use keyboard shortcuts, open FluentSupport and navigate to the Tickets. From there, simply enter the shortcuts listed below to perform actions quickly.
The shortcuts below are for MacOS #
| Tickets – Advanced filter toggle | cmd + opt + f |
| Tickets – Refresh | cmd + opt + q |
| Tickets – Create Ticket | cmd + opt + n |
| Tickets – Reset filter | cmd + opt + r |
| Tickets – All Tickets | cmd + shift + a |
| Tickets – My Tickets | cmd + shift + m |
| Tickets – Unassigned | cmd + shift + u |
| Tickets – Wating for reply | cmd + opt + w |
| Tickets – Bookmarks | cmd + shift + b |
| Tickets – Toggle (Open, active, close, all) | cmd + shift + ->/<- |
| Ticket Reply – Reply | cmd + opt + r |
| Ticket Reply – Personal note | cmd + opt + n |
| Ticket Reply – Marge | cmd + opt + m |
| Ticket Reply – Bookmarks | cmd + opt + b |
| Ticket Reply – Refresh | cmd + opt + q |
Keyboard Shortcutfor MacOS
The shortcuts below are for WindowsOS #
| Tickets – Advanced filter toggle | alt + win + shift + f |
| Tickets – Refresh | alt + win + q |
| Tickets – Create Ticket | alt + win + n |
| Tickets – Reset filter | alt + win + shift + r |
| Tickets – All Tickets | win + shift + a |
| Tickets – My Tickets | alt + win + shift + m |
| Tickets – Unassigned | win + shift + u |
| Tickets – Wating for reply | alt + win + shift + w |
| Tickets – Bookmarks | win + shift + b |
| Ticket Reply – Reply | alt + win + shift + r |
| Ticket Reply – Personal note | alt + win + n |
| Ticket Reply – Marge | ctrl + alt + win + m |
| Ticket Reply – Bookmarks | ctrl + alt + win + b |
| Ticket Reply – Refresh | alt + win + q |
Keyboard Shortcutfor WindowsOS
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our support team.
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