Our Knowledge Base App Has Got You Covered For All Your Support Needs

Great Knowledge Base, Happy Customers

Accelerate your growth by creating content-rich documentation and shower your customers with love using the Mainflow Knowledge Base app

CORE FEATURES

Readymade Templates

Choose from tons of ready templates to create beautiful documentation any way you want in Mainflow

Email Reports

Measure the performance of your knowledge base and get email reports with insightful analytical data about traffic, views, click-rates, and more

Advanced Live Search

Improve user experience by adding an advanced live search bar so your visitors can find helpful documentation articles easily

Scrollable Table of Contents

Automatically add a responsive, sticky Table of Contents to your knowledge base and help site visitors navigate through your content with ease

Internal Knowledge Base

Create and manage your own private internal knowledge base and control access to your internal documentation based on specific user roles

Multilingual

Take advantage of Mainflow’s built-in translation tool and create multilingual documentation to connect with users from all over the world

Instant Answer Chat

Create a fantastic instant answer chat for your website so users can easily find the documentation they need

Attachments & Related Docs

Embed attachments and related documentation in each single doc to provide supporting content and additional information for easy understanding

Estimated Reading Time

Display the estimated reading time of a single doc so users can understand how long they might need to read this documentation

Ready Made Templates For Intuitive And Engaging Knowledge Bases

Easily create and structure your Mainflow knowledge base using the ready-made templates for your knowledge base (or just use the default set up as is). There are many design and structure varieties to choose from, simply use the template that fits best

Performance Insights To Help You Continuously Improve Your Knoweldge Base And Your Support

Measure the performance of your knowledge base and get email reports with insightful analytical data about traffic, views, click-rates, and more. Our Knowledge Base app tracks key metrics such as total views of an article, total searches, total reactions and more

Advanced Live Search Gives Your Customers Maximum Availability

Improve user experience by adding an advanced live search bar so your visitors can find helpful documentation articles easily. Our Advanced Search function immediately display relevant results, making it easy and intuitive to find what’s needed

Instant Answers Chat Function

Create a fantastic instant answer chat for your website so users can easily find the documentation they need. The Instant Answers Chat feature comes pre-installed on your Mainflow site when having purchased the Support or Full Suite plan. Instant Answers is a chat style widget that is available on every page that you define, making for an ‘in-app / on-page’ support experience, at your customer’s fingertips


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